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Carsa Bolton
Morris Street, Bolton, BL2 2BL
bolton
4.4 (11,607 reviews)
Carsa Bolton
Morris Street, Bolton, BL2 2BL
When I did talk to an advisor about the car they were very unsure about the cars history. It also took over 4 hours for the process to be completed when we could finally go home. when we did go home there was still multiple customers waiting after the shop was supposed to be closed so I think it’s fair to say the store isn’t very efficiently run. The paperwork should have at least been drawn up before we got there not once we were there.
If I could give no stars I would. Bought a car and had problems straight from the beginning. Awful Customer service, not bothered or helpful. Not even the CEO could be bothered. Took us 4 month of continued repairs and complaints to finally agree to take the car back. No offer of compensation and even charged us for the milage we done so that they didn't have to give us the part ex value back. We lost a lot of money as we had a lot of outlay because of all the issues. So, stay far far away from Carsa.
We went for car we had seen online, it was as described, Kwami assisted in test drive and paperwork, as he was day off when we collected he'd informed colleague Omar to hand over. Main problem is you cannot direct contact Carsa branch, Drives me mad, also silly error regarding resetting engine management, means another time consuming trip to Bradford and back.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.
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