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Evans Halshaw BYD Birmingham
825 Tyburn Road, Erdington, B24 9NY
erdington
4.2 (105,145 reviews)
Joined 2026
Evans Halshaw BYD Birmingham
825 Tyburn Road, Erdington, B24 9NY
Ryan Street at Evans Halshaw Manchester has provided excellent customer service. I am a trustee of a small charity and we got the opportunity for a grant to buy an electric van, a game changer for us. Suffice to say for various reasons out of my control and Ryan's control it was a long, complex and stressful process. At times I thought we would not meet the funders deadline to get the van. Ryan was unfailing polite, helpful and most importantly had a 'can do' attitude. Thanks to his amazing patience and help today we picked up our van, something that was a distant dream a year ago and something we had one chance to get right. Thank you Ryan!
Went to Chery Darlington this afternoon for some technical advice on my Tiggo 7. Chaotic parking, no customer bays available. Sales staff couldn’t be bothered to look up from their computers, asked for the Service Dept and was directed through a wall to someone who told me they “hadn’t done Chery training yet” so no help at all. Do better Evans Halshaw.
This company’s service has been extremely disappointing. They sold a faulty and potentially dangerous car, which has been under repair for the past year, and there has been little progress. The service department leaves much to be desired. The mechanics appear to lack the necessary expertise to address car issues effectively. Additionally, the manager, Ian, demonstrates a concerning lack of professionalism and poor customer service skills. I would strongly advise others to consider alternative options to protect both their finances and their safety. And as for the customer service complaints department, it appears to be non-existent.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.
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