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Evans Halshaw BYD Birmingham
825 Tyburn Road, Erdington, B24 9NY
erdington
4.2 (105,145 reviews)
Joined 2026
Evans Halshaw BYD Birmingham
825 Tyburn Road, Erdington, B24 9NY
Excellent customer service. Found a car at short-notice, Patryk was extremely helpful from my first enquiry phone call and did anything that he could to help me out as I live 140miles away from the dealership. Test drove the car at my own leisure, as long as I required was no bother. In regards to the admin he talked everything through in detail, answered any questions I had clearly and simply. Very chatty customer service, did not feel like the usual 'dull admin' session and the 3 hours total actually flew by. Once leaving the dealership with paperwork in the works Patryk was open to phone calls for updates, and kept timely updates via email so I knew excatly where the process was at all times. After viewing the car on Saturday, officially signing paperwork on Monday, the car was delivered Thursday, quite fast for a distance sale. Well earned commission on this sale!
Not Richard’s fault at all and he helped the best he could but total miss communication at sale on what’s included in guarantee and no booklet given upon sale. Was not impressed I had to pay nearly £280 on my car when I only got in febuary and the issues it had are totally out of my control. Quite disappointed really. Abbie
We had an amazing sales assistant called Richard at the Wigan branch, he encouraged us the think outside the box and consider an electric vehicle, was very professional and informative. We are now the proud owners of a fully electric car and we are extremely happy with our purchase of a Vauxhall grandland
Ryan Street at Evans Halshaw Manchester has provided excellent customer service. I am a trustee of a small charity and we got the opportunity for a grant to buy an electric van, a game changer for us. Suffice to say for various reasons out of my control and Ryan's control it was a long, complex and stressful process. At times I thought we would not meet the funders deadline to get the van. Ryan was unfailing polite, helpful and most importantly had a 'can do' attitude. Thanks to his amazing patience and help today we picked up our van, something that was a distant dream a year ago and something we had one chance to get right. Thank you Ryan!
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.
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