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Arnold Clark Derby Motorstore
Foresters Way, Derby, DE23 8AG
derby
4.7 (186,890 reviews)
Joined 2026
Arnold Clark Derby Motorstore
Foresters Way, Derby, DE23 8AG
Mercedes-Benz CLA
2022 CLA 250e AMG Line Premium 4dr Tip Auto
We make car buying easy
BMW 3 Series
2024 320d MHT M Sport 4dr Step Auto
We make car buying easy
Peugeot 208
2025 1.2 PureTech 100 Allure 5dr
We make car buying easy
Vauxhall ADAM
2017 1.4i [100] Slam 3dr
£500 extra on your valuation
Citroen C3
2019 1.2 PureTech 82 Flair Nav Edition 5dr
£500 extra on your valuation
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BMW 3 Series
2024 320d MHT M Sport 4dr Step Auto
We make car buying easy
Nissan Juke
2025 1.0 DiGT Tekna 5dr
We make car buying easy
BMW 1 Series
2018 116d Sport 5dr [Nav/Servotronic]
£500 extra on your valuation
Nissan Qashqai
2023 1.3 DiGT MH 158 NConnecta 5dr Xtronic
We make car buying easy
Hyundai BAYON
2023 1.0 TGDi 48V MHEV SE Connect 5dr DCT
We make car buying easy
Ford Focus
2023 1.5 EcoBlue STLine Vignale 5dr Auto
£500 extra on your valuation
Volvo XC60
2024 2.0 B5P Plus Dark 5dr AWD Geartronic
We make car buying easy
Nissan Qashqai
2023 1.3 DiGT MH NConnecta [Glass Roof] 5dr
£500 extra on your valuation
Nissan Qashqai
2025 1.3 DiGT MH NConnecta 5dr
We make car buying easy
Volkswagen Polo
2015 1.0 SE 3dr
£500 extra on your valuation
Kia Ceed
2023 1.6 CRDi 48V ISG 2 NAV 5dr
We make car buying easy
BMW 2 Series
2023 225e xDrive M Sport 5dr DCT
£500 extra on your valuation
Volkswagen ID.3
2022 150kW Life Pro Performance 58kWh 5dr Auto
We make car buying easy
Volkswagen T-Cross
2024 1.0 TSI Move 5dr
We make car buying easy
BMW 3 Series
2024 320i M Sport 4dr Step Auto
We make car buying easy
SEAT Arona
2025 1.0 TSI 115 FR 5dr DSG
£500 extra on your valuation
Audi A3
2023 40 TFSI e S Line 5dr S Tronic [17 inch Alloy]
We make car buying easy
Audi A4
2023 40 TFSI 204 S Line 4dr S Tronic
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Nissan Leaf
2023 110kW NConnecta 39kWh 5dr Auto
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I have known about Arnold Clark for over 35 years but not bought from them as I have previously chosen whichever brand of car’s main dealer. However, now that I’m retired I was looking to rationalise my motoring costs and knew the Arnold Clark would have possibly the widest range of choice. Whilst this is definitely the case, I had already decided budget (£10K) and style of car (small SUV) as I needed hip level entry, or thereabouts. Petrol, and automatic. I’d done the usual homework of reading reviews and was thinking T-Roc, T-Cross, Kamiq, Puma etc. On visiting the Wakefield branch, there was nothing immediately in my shortlist and budget. However, the salesperson suggested I try a Kia Niro. I test drove it and liked the way it drove and the level of spec for the age and price (coming from a 2019 BMW X1 2.0 Sport) I didn’t like the plain white colour or the plastic wheel trims, one of which was damaged. It was also £2K over budget. The salesperson looked at group stock and found one in a nicer colour and same spec but another thousand pounds over the white one. I took it on trust (stupid I now realise) that it would be in at least as good a condition as the one driven. We came to an agreed deal (I wasn’t going to Part-Ex mine initially and had a good reserve offered by Carwow) and, to be fair, there was no pressure etc to buy. Yes, I should have gone over the car with a fine tooth comb, but again that trust in the brand thing, and drove it home. No problems with the car mechanically or driving, but looking where I could mount my dashcam, put all my bits and pieces etc I noticed the car is actually quite tatty. Scratches, chips, inside the boot/loadspace marked as clearly done plenty of tip runs or something with sharp objects and so on. Again, to be fair, they have attempted to buff out some of the scratches, and I never imagined a car of this age and mileage would be perfect but I feel £12.5K should look and feel better. I know I have a cooling off period but in order to use that, my Experience credit rating is already affected and it would likely prejudice a new lender. The cash back has been delayed due to retention of a private plate/Toyota Finance not paying Arnold Clark, and I run the risk of losing my plate if DVLA don’t process the retention quickly (first time in 10 years I’ve not been able to do it online, on the day. Due to a previous owner of the X1 letting UK tax lapse - be aware of this as DVLA will punish you for any previous owner in the last 5 years, even if, like me, you have always paid road tax). I must credit the staff at the branch by doing what they could within Arnold Clark’s rules and procedures by the way. Every one of them I’ve interacted with has been very pleasant. All that said and end to end, not the experience I was expecting from using a well respected and trusted brand like Arnold Clark.
Mercedes Benz Aberdeen have had my car for 23 days (and counting) for a warranty repair and we still have no confirmation that it's even being repaired!! Every time I call (which I need to do as the garage rarely phone with updates) I am told they expect the warranty to be approved within the next 1-2 days, that was 21 days ago and still nothing. I was finally given a curtesy car on day 17... Mercedes Benz are blaming the warranty provider, the warranty provider are blaming Mercedes Benz and i'm stuck in the middle without my car. I've now been told to expect this take at least another 5 working days to be approved and then a subsequent few days to repair meaning they will have had my car for over a month... Absolute disgrace at the lack of progress and the overall lack of care about the situation they are putting me in. Do not buy an AMG through mercedes under the false pretense that this is a superb warranty . . . it's not!!
Charged me extra not happy. I have been using them Arnold clark for sometime and I used to recomment to friends. But recently i got a parking ticket when i travelled to Oxford and noticed apart from the £35 the council charged , Arnold clark charged me extra £29.17 and this is for 2 days when i travelled around oxford. so total i paid around £140 including their Vat. I think usually if you have parking ticket it will come only around £70 , but their admin charge and vat made me to pay double. When i called the customer care they were rude and was not ready to listern to me. I was surprised as when we were taking the car they were so helpful. Really will not recomment anymore to friends.
Lee Rustige was very helpful throughout the whole process. Getting the finance approved was harder than expected, but he handled everything really well and did his best to help me get the car. He was patient, professional, and kept me updated the whole time. Really happy with the service and my new car. Would definitely recommend whoever is buying a car from Arnold Clark.
I went to see a Hyundai Kona in Arnold Clark East Kilbride Vauxhall from their website and we were approached by John who said it wasn't currently on their site but at another site...he said he could bring it here in 5 mins if I didn't mind waiting, once he came back I had a look around the car, it hadn't been valeted (but would be done if I went ahead ) and then I noticed some damage to rear door and inside sill, even John was taken aback but said it will be fixed before collection and tbh I can't fault John as true to his word all cleaned and door/sill fully repaired, all paperwork completed and picked car up Saturday 23rd May....from start to finish I can only say I enjoyed the process especially as I'm in sales myself
The process was very quick and efficient. When I initially enquired about the car I had a couple of questions which the sales department went out of their way to find the answers. The sales consultant who helped me with my purchase was Craig he was brilliant was very friendly and professional even after the purchase was complete he helped with issues I had afterwards with the car, couldn’t fault them at all many thanks!
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.
