
Vertu MINI Durham
Broomside Park, Belmonth Industrial Estate, Durham, DH1 1HP
Absolutley FANTASTIC service from Vertu Mini in Durham and in particular, the excellent level of service and customer care from Josh. Josh handled the issue with my sons Mini in a quick proffessional manner and he is a credit to the company. Thanks again Josh, you are a star.
Gary Maddison
03 March 2026
I recently had my Mini Cooper S Motability Car in for its first service & I was informed that the front two tyres were very badly word & advised to be replaced. I contacted them & explained that as part of the Motability Scheme I am entitled to free tyre replacement so no need to change them & I would contact Kwik Fit to do this. I was very soon contacted to say that the dealership had gone to the nearest Kwik Fit to collect two new tyres & fit them for me on top of my service & car wash. I was so so impressed by the level of customer service & having had 10 Mini/BMW from the dealership in the past 22 years the service has always been incredible but this in particular was above & beyond anything I expected for which I am extremely grateful & impressed. Thanks to everyone at the Durham Vertu Mini dealership.
Andrew Bell
22 February 2026
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.