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TrustFord Castleford
Junction 32 (M62), Park Road, Castleford, WF10 4RJ
castleford
4.7 (23,488 reviews)
Joined 2014
TrustFord Castleford
Junction 32 (M62), Park Road, Castleford, WF10 4RJ
From seeing the car at an agricultural show, to test driving and then to purchasing the car, I worked with a sales team that were honest, knowledgeable, and did not put me under undue pressure to buy. I was offered a car in stock and the process was very quick end easy, and I feel I got a good deal.
When needed to get in touch with a mobility representative it was hard work . Phoned at 9.30 am & by 5.30 pm no reply . Was put on hold by receptionist & was told the representative would contact us . Eventually got through when service personnel put me through it took 2 mins to do .
I was really pleased with the service that I received from Trustford. Zeshan was great - not pushy but listened to my requirements and suggested a vehicle that I took for a test drive and subsequently decided to purchase. Zeshan was very patient and answered my ‘stupid’ questions without irritation. Unfortunately, Zeshan was not available when I went to collect the vehicle but a colleague filled in and was able to sort everything. I have had questions since I have had the vehicle and Zeshan has responded to my emails promptly with the answers I needed. I have had a really positive experience of Trustford in Staines and the owner of a lovely car.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.
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