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The communication throughout was extremely poor. I emailed yesterday and like many others, it had not been answered. I had to ask for help three times on my first visit. The staff just didn’t seem bothered. The deal I got and the car is l good, but I really don’t rate the customer service at all. The whole experience at Huddersfield TrustFord was just really disappointing.
Buying experience and delivery. Thanks Dan. Lots of effort made to obtain the car on time. There seemed to be long delays at the Ford storage facility which wasn't great (especially when the direct Ford website promises early delivery on their stock locator when completing the specification of the car you want.
Buying experience and delivery. Thanks Dan! Lots of effort made to obtain the car on time. There seemed to be long delays at the Ford storage facility which wasn't great (especially when the direct Ford website promises early delivery on their stock locator when completing the specification of the car you want.
Im very happy with the service I received from mikey in the mobility compartment. He helped guide me to what type of vehicle I needed for my son, I couldn't thank him enough. He was understanding and showed me how the vehicle works very pleased and happy. So I give you a big thank you mikey D. Many thanks Stephanie
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.
(2,192 vehicles in group)
