
The Value Car Centre
37 Bishop Bridge Road, Bottom of Ketts Hill, Norwich, NR1 4ES
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I purchased a car September since having the car I have had few small issues sensors had gone needed new ones and then air con didn\u2019t work so had to go back again now I\u2019m just out of my warranty and I broke down and now the alternator has gone I know cars go wrong but to have this happen so fast isn\u2019t great atall! I had major issues with the car I had before this and spent so much money on that so I went here with high hopes but now once again I\u2019m going to be paying around \xa3600 to get this sorted!! I don\u2019t feel like the car was checked properly before letting me drive away with it!
The Value car centre Jay and all the team have been incredible, absolute pleasure to do business with you.. the blow all the main dealers out the window, any issues I have with the car they have sorted straight away with no hassle at all, really good communication throughout my new (used) car is incredible, I have every faith in it. I would certainly buy here before anywhere else, I am even looking to purchase my family car from them after this experience. Thank you so much!
A Truly Exceptional Experience at The Value Car Center. From the moment I walked into The Value Car Center, I knew I was in the right place. The entire team embodies professionalism, integrity, and genuine care for their customers. Unlike many dealerships, they put people first and go above and beyond to make the car buying experience stress-free and enjoyable. What impressed me most was the transparency\u2014every detail was explained thoroughly, with no hidden surprises. The staff took the time to listen to my needs and helped me find the perfect vehicle that suited both my lifestyle and budget. Their knowledge and expertise were evident, and their friendly approach made me feel valued every step of the way. The cars at The Value Car Center are of exceptional quality, and it\u2019s clear that they take great pride in offering only the best. The vehicle I purchased was immaculately presented, fully inspected, and ready to drive with confidence. Beyond the sale, they also provide outstanding aftercare, ensuring that customers feel supported long after they drive off the lot. That kind of dedication sets them apart from the rest. If you are looking for reliability, honesty, and the highest standard of customer service, look no further than The Value Car Center. They have truly raised the bar, and I cannot recommend them highly enough. This is not just a dealership\u2014it\u2019s a place where customers become part of the family.
I brought a Tesla model 3 on line without viewing, the garage sent me photos and videos and even delivered the car for free. The parking sensors had an issue but they paid for it to be repaired at Tesla, no issues. I would highly recommend this garage, great communication and service!
I bought a beautiful RR Sport and requested a sizeable discount as I was exporting the car and did not have need for the warranty of which was accepted by both parties as sold as seen However after buying the vehicle and prior to exporting I noticed some defects which needed repairs, I informed Jay of this purely for his information accepting their was with no legal obligation on their part, and to my surprise he offered to refundme \xa31,000 for my inconvenience. A truly honourable act, thanks Jay.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.