(View 6,835 vehicles in group)
Mercedes-Benz of Ascot
London Road, Bracknell, RG12 9FR
Mercedes-Benz of Ascot
London Road, Bracknell, RG12 9FR
(View 6,835 vehicles in group)
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I would not recommend Mercedes Benz of Ascot because although pre- sales service was excellent, after sales service has been lacking. I requested the service history which they have failed to provide. The sales person Mr Connor who helped with the purchase said service history is all digital/online. I couldn’t find anything like that on Mercedes portal. Secondly I am still waiting for the one year warranty documents!
I would not recommend Mercedes Benz of Ascot because they misled me into buying a vehicle. I purchased as it was advertised as being Mercedes Benz used approved but found out after paying it actually wasn’t but they didn’t bother telling me. Was told i would get 12 months warranty as a compensation but they have not sent this and it’s been over a month since i purchased! Have had to maje a formal complaint through Mercedes benz as Dan the manager at Ascot is not bothering to deal with this since he has our money they don’t really care. Shocking service and horrendous after care.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
