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Evans Halshaw Ford Cardiff
505 Newport Road, Cardiff, CF23 9UE
cardiff
4.2 (104,577 reviews)
Joined 2009
Evans Halshaw Ford Cardiff
505 Newport Road, Cardiff, CF23 9UE
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Absolutely disgusting customer service. I bought a car online and had it delivered and there were issues which I made them aware of immediately. They ignored the issue and refused all attempts at communication and after chasing them for weeks I put in a complaint. They contacted me and asked me to get a quote for the work that needed carrying out. I provided them with the quote, they accepted it immediately and agreed to transfer the funds for the work to my bank account. I proceeded to have the work done, they haven't transferred the money as agreed and are once again ignoring all attempts at communication. I have experienced nothing but ignorance, lies and deceit and now I am having to take them to court to recover the costs. Under no circumstances should you buy a car from Evans Halshaw, it is not worth the stress and hassle. If I could give them 0/5 I would.
Don't bother with that new Warrington branch bad ,,I put my car in for a service and regas on the air-conditioning ,,they did the service but didn't regas which was £150 so called them they said bring it back in we'll look at it,,so took it back in they said there's no leak but it needs a regas which is £150???? Then they said you can't have your car back until ive paid for them to look at my car which was £156,,,so I'm £306 pounds down and still no air-conditioning.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.
