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CSK Motors
104 Blackburn Road, Rotherham, S61 2DR
rotherham
3.9 (187 reviews)
CSK Motors
104 Blackburn Road, Rotherham, S61 2DR
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i have just bought a mercedes from csk motors and must say the service was second to none. The car had a couple of issues i spotted at point of sale but nothing was to much trouble every thing had been sorted by the time i collected the car. Had the car a month and really enjoying driving it a big 10 out of 10 for this car dealer good old fashion service with no over promising.
Brought a truck, vw crafter cr35, from 2 days after picking it up it became apparent that something wasn\u2019t right, had a diagnostic report done and I nearly fell through the floor, 14 fault codes, contacted Chris to explain what was happening, the truck was dangerous, no back brakes, 2 bald tyres, it was dark when we went to pick it up, so I had cambelt done along with a full service including fuel filter and Chris managed to send us the money for the brakes and tyres the day after the cambelt was done, but I\u2019ve broken down 4 times in 4 weeks, so hade sensors done what was showing up and had the glow plug relay sensor checked, but still got the problem, engine issues and just not running right, so I contacted Chris again and he apologised, this was a few days ago, so I messaged him this morning to see when is best to get it recovered back to them from Stoke on Trent, the truck would not drive that far without issues, but now they are refusing to fix the truck because I\u2019ve had the cambelt done, I\u2019ve paid \xa311000 for this and they think they are just walking away, think again lads, I\u2019ve now raised a complaint with the finance company and I\u2019m going have to take them to court, so people, be very careful when buying from these, and id just like to add that there 3 month warranty isn\u2019t worth the paper it\u2019s written on, I\u2019m still currently under there warranty but they are refusing to fix it, no other option my end to get them in court for the cost of repairs and loss of earnings, I really don\u2019t like leaving a review like this, I also depend on reviews for my business, which I\u2019ve been doing for 35 years, if I treated my customers this way then I wouldn\u2019t have a business, so beware people.
Edit to previous. All issues, and problems rectified. Reason for car taking longer, was unique to this vehicle. An turned to be one annoyingly simple fix of greasing brake caliper sliders. And not the worst case scenario of transmission trouble. Car drives mint. Happy with service.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
