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Auto Lab Uk Ltd
Jubilee House, Gate Street, Blackburn, BB1 3AQ
Auto Lab Uk Ltd
Jubilee House, Gate Street, Blackburn, BB1 3AQ
I have recently purchased a used car from AutoLab, thanks to Zed Hussain. He was helpful, professional all along, and provided a walk around video. Zed wasn't pushy either which can put you off. The car was delivered, exactly as described. However whilst delivering, a problem was noted with the hi-fi. Zed promptly ordered the part and arranged for it to be fitted locally (to me) at their expense. Upon further inspection, the front speakers had a fault, only noticeable at volume, and Zed was prepared to replace these at their expense. No quibble, no attempt to avoid. I would definitely buy from AutoLab again!!
I have just recently taken ownership of my Audi Q7 from these guys. I\u2019ve been looking for weeks waiting for one that stands out and has the spec want. I made contact with Zed and I was open and straightforward asking for complete transparency about the vehicle as I live best part of 300 miles away . I got exactly that! I was sent all service history we had best part of an hours FaceTime call. After negotiations I put deposit on the vehicle and had the majority of the funds in line ready for a seem less hand over. So I made the journey upon arrival first impression of the dealership was wow inside was probably one of the nicest I\u2019ve seen. I met Zed nice guy offered drinks straight away. We then went to look at my car it was presented to me inside absolutely gleaming I\u2019m not going to lie I was like a kid in a toy shop. I absolutely love everything about this car! Thank you
Amazing service by autolab. Looked after me from start to finish and did everything they could for me. Absolutely incredible service. Staff are spot on and amazingly friendly. Their aftercare is unreal too. Thank you autolab! Nice to see there are good companies in this world. Shame some can\u2019t take a leaf out of their book.
I have always received excellent service from Auto Lab. The team are knowledgeable, professional and incredibly accommodating, making the whole process smooth and straightforward. The standard of service is consistently high spec, with a real attention to detail and a very well organised approach throughout. They make the car buying experience easy and stress-free, and their follow-up care is just as impressive as the initial service. It\u2019s clear they genuinely value their customers. I would highly recommend Auto Lab to anyone looking for a reliable, professional and high-quality experience.
I can\u2019t praise every single person at Autolab highly enough. I have bought a number of cars from them in the last few years and from first contact to receiving my car their friendly professional service goes beyond anything I\u2019ve ever had from any other dealership. An example of this I recently had a warranty issue which was disputed and with one phone call to Adam they took ownership of the situation and with tenacious Tazleem on my side Autolab who had nothing to do with the claim decided to pay me themselves. Tell me any other company with that level of customer care. Everyone in the company is an absolute gem and I have the greatest pleasure in recommending them to anyone looking for a quality car.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
