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Having bought a vehicle from Arnold Clark last year, I was rather disappointed, to say the least, when I was told after about 4,000 miles she needed a new engine. Fortunately the cost of this was fully covered by the extended warranty, so I felt confident in buying another car from them. There was no courtesy car available during the period the car was off the road. As I live in a rural area, this presented me with a problem. However they were very good about giving me lifts too and from the garage which is a good half hours drive a way, so an hour's round trip for the driver. They pulled out all the stops to get me a new engine for my old vehicle. So far, the new car is performing well. So one happy customer. I would recommend.
This is my 7th car purchased from Arnold Clark, Dumbarton. Over the years I have found every consultant to be professional and knowledgeable thereby making my experience of buying a car enjoyable rather than stressful. A special mention and thanks to Derek Kent for this latest purchase.
First of all, you can secure your future car for 99 pounds. Then you get a personal & professional email with a video to familiarise yourself with the vehicle. Then the arrangement to see the vehicle - when you arrive there, you fill in a few details and to our amazment- the keys are beeing given to us and we are happily going for our test drive on our own. That was unexpected! Off we went then...We had a lot of time to inspect the car & something bizarre happened to us! We went to an industrial estate to test the car - and the gate was suddenly closed ! We spent a lot of time there trying to get out! Nobody told us off! Burton-on-Trent Branch, Mr Ranveer Singh - Second to none! Thank you! For all - you- drivers out there: Take notice how many cars you see with "Arnold Clark " sticker on the back window and on number plates. What does that tell you?
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.
(21,273 vehicles in group)
