
Arnold Clark Kia (Linwood)
Phoenix Retail Park, Linwood, PA1 2FE
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I've been dealing with Arnold Clark in St Helens for nearly 11 years and am on my 5th purchase. On this occasion they went above and beyond to obtain the car I really had to have. It was the only one of its kind in the group. Many thanks to Ryan Binns once again for going the extra mile.
I took delivery of my BYD Seal U on Thursday having had the best customer service ever from BYD staff and particularly Will Laverick, who took us through the whole procedure professionally, with friendliness, and great shared eye contact including us both in all explanations in great detail. He listened to our needs and requirements and offered considered advice, which allowed us to make the right choices. The whole process was managed in person but online, which was quick and very efficient as we were prompted at each stage. With two days between seeing in car and delivery, was the fastest we have had. It was a smooth process superbly managed by Will and all the staff at Newcastle BYD. Thank you
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.