
Arnold Clark Ayr BYD
127 Prestwick Rd, Ayr, KA8 8NJ
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If anybody is thinking of buying an Ev from Arnold Clark then please get your own Ev charger before buying a car from them. It’s was an absolute nightmare. They give you a price of £549 which is incorrect as that does not include surge protection which nearly leads to £700 which is reasonable if they could actually install the charger within the 2 weeks they state not 5 weeks. The lack of care and communication is terrible never again to much stress and people passing the buck and not taking ownership of the whole buying experience. The best word I can use is appalling. We eventually managed to get it resolved with Denice at bumblebee so a special thanks to her for going the extra mile and arranging an install date for the next day after we had been let down with the original appointment.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.