Cazoo launches UK’s first ChatGPT app for car searches

Cazoo launches UK’s first ChatGPT app for car searches

• All-new app available now to car buyers through ChatGPT
• AI tech utilised to make car search easier, faster and more personal
• Cazoo dealer listings available to ChatGPT users

Cazoo, the used car marketplace, has launched the UK’s first ChatGPT app for car searches.

The app was developed by Cazoo’s in-house team to provide a conversational AI search tool to replace traditional search filters.

Buyers can use the app within ChatGPT to specify their vehicle requirements (eg family-size car, five-doors, under £15,000, within a 20 mile radius) and receive tailored recommendations from over 250,000+ live Cazoo listings.

Follow-up questions can then be asked (eg “Which of these has the best fuel economy?”) to produce a bespoke shortlist, all within a single online conversation.

Barry Judge, CEO of Cazoo & Motors, said: “ChatGPT is a growing channel for car buyers and we want to be where they are. Our new app will support them by making car searches easier, faster and more personal.

“Buying a used car should be intuitive and smart. Customers know what they want their car to do for them but they do not always know which makes or models will fit their specific brief.

“The Cazoo ChatGPT app lets them describe their requirements and within seconds turns the stock on Cazoo into personalised recommendations, putting them in direct contact with our dealer partners.

“Cazoo has always been a brand associated with innovation, so we are proud to be the UK’s first used car marketplace to bring this consumer experience to ChatGPT, supporting both car buyers and dealers. This is a big step in our mission to help car buyers find the right car.”

ENDS

How Cazoo ChatGPT app works

Available through the ChatGPT app via Menu → Apps → search for “Cazoo,” Cazoo ChatGPT replaces long filter menus with a natural conversation flow. Users can describe what they need — for example, “a reliable family SUV under £20,000” or “a fuel-efficient city car with low mileage” — and Cazoo ChatGPT then guides and asks follow-up questions about budget, features, and priorities.

Further details available from Lucy Tugby on lucy.tugby@motors.co.uk

About MOTORS & Cazoo

MOTORS is an advertising ecosystem helping dealers reach millions of in-market car buyers and sell cars fast. It provides dealers with access to multisite advertising across some of the UK’s best loved destinations for used cars through partnerships with eBay and Parkers.

MOTORS acquired the Cazoo brand in 2024 and relaunched it in April 2025 as a used car search marketplace with more than 300,000 listings providing even greater online visibility for dealers. Along with a new app it has become the flagship brand in the MOTORS network.

Retailers enjoy the simplicity of a single upload, one point of contact and access to a stock management and response reporting centre, ensuring that it is a time-efficient and a value-packed way to advertise.

Since 2021, MOTORS has been owned by O3 Industries and Novum Capital.

For more information, please visit https://dealer.motors.co.uk/