
TrustFord Carlisle
Grearshill Road, Kingstown Industrial Estate, Carlisle, CA3 0ET
I spoke with Chris Lawrence, he talked me through purchasing my car, he helped me with changing from a manual to an automatic, which initially was daunting, he helped with my Bluetooth, my tax and setting up an app with all my car info on, he is a very patient man Thank you Chris 👍👍👍
Craig Lawson kept me in touch while I waited for our car to be ready for collection. He was very helpful and found the car that suited me with all the specs I had hoped for. It’s not the first car we have bought with help from Craig Lawson. Which was appreciated. Ernest Eley Wakefield
I was happy to find a friendly and very helpful sales executive who very professionally followed me from the test drive to collection day. I have been provided with all useful info about the car model I was interested in and finance options tailoring them to my needs. The whole process has been easy and smooth. I also received great customer service when I had issues connecting my device to the car I just purchased finding very quickly the solution to it.
Our salesman RICHARD STEWART was so helpful and informative to all our questions regarding my motability new car The Ford Kuga. He went out of his way to deal with any concerns. Will definately recommend him to my friends. Best salesman i have ever dealt with in all the years i have had a motability cat. Thank you Richard and Ford.
The staff handling my purchase were very good and a pleasure to deal with even though the system to facilitate the sale was not. Overcomplicated is not an overstatement. You have to laugh though. One further thought. The branch phone system could work a lot better. A lot of wasted time was involved when trying to use it.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.