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TrustFord Belfast (Newtownards Road)
391-397 Upper Newtownards Road, Belfast, BT4 3LG
belfast
4.7 (23,488 reviews)
Joined 2014
TrustFord Belfast (Newtownards Road)
391-397 Upper Newtownards Road, Belfast, BT4 3LG
The buying and trade in experience was very good, fair and pleasant. Any minor issues regarding the transaction were dealt with. Our Salesman, Stephen Lang was extremely courteous, and I enjoyed our whole interaction. I had to apologise to Stephen and the Manager Corry, as I had mistakenly thought the spare 'space saver tyre', was a full size alloy wheel when I initially viewed the car on the forecourt, which I thought had been replaced. For that I am sorry if I caused any distress. Overall, the process/ purchase was fair, easy and fairly straightforward. Thank you so much.
To be honest I wasnt expecting much from a dealership but how wrong was I. From the initial contact with Richard in sales through to collecting the van was really pleasant and super easy. Thought no way would get the best price from a main dealer but a van was found in stock and beat the price I could get anywhere online. Van deliverd in 7 days when the fastest anywhere else was 3 weeks. Very Satisfied customer.
When is was purchased my ford custom van i was told that they could not find the spare key at the time because it was locked in a other person desk that was off on that day so they would call me to collect. When I emailed them they turned round and said that the manager has said it doesn't have a spare key with it ???? Not happy about this .
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.
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