The Car Traders
Crow Lane, Romford, RM7 0JJ
The Car Traders
Crow Lane, Romford, RM7 0JJ
It would be no stars if that was on option. From start to finish my experience with these 'people' has been awful. In march 26 I bought a Ford kuga from these for 7 and a half grand. Very soon it was clear that the car was experiencing misfiring issues and had a hole in the exhaust. From that point on there was nothing but poor communication and lies. They had the kuga twice for repairs, a total of 14 days where clearly no repairs was carried out (first time the car wouldn't start and I had to get it recovered and transported to them) and all that seemed to be done was the engine management light being turned off. I eventually made the decision to return the car and ask for a partial refund. They still have not paid my refund, despite now being over due. Also the Ford kuga is back on auto trader- WP66GZC! Do not buy that car or any car from them. Awful human beings !
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.
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