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Swans Motor Group LTD
231-245 Heigham Street, Norwich, NR2 4LN
norwich
4.5 (429 reviews)
Swans Motor Group LTD
231-245 Heigham Street, Norwich, NR2 4LN
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We have recently bought a Volvo from Swans and from our very first visit, we have been very impressed with the quality and price of the car and the professionalism of the staff. Daniel, in particular was very professional, honest and clearly explained timelines and the sales process. He transferred the ownership and taxed the vehicle online for us, which made the whole process much easier. We would not hesitate to use Swans again.
I had a great experience buying my car from Daniel. He was friendly and there was absolutely no pressure at any point, which made the whole process really comfortable. He was honest and clear about timelines \u2014 I was told the car would be ready in about three weeks, but it was actually ready in just 10 days. The car itself is lovely and exactly what I was hoping for. Overall, a quick, smooth, and honest experience. Very happy customer and I wouldn\u2019t hesitate to recommend them
Recently bought a car from Swans and am really pleased. Dan was excellent and made sure everything went smoothly and kept me up to date. I did have to wait 3 weeks for a new wet belt and service to be done but this was in no way anyone\u2019s fault just complications with another car but was kept informed the whole time. I am very pleased with the car and the service and would highly recommend Swans to anyone.
I was impressed with the exceptional level of professionalism and customer care demonstrated by the team at Swans Motor Group. I recently purchased a vehicle from them and was initially advised that the handover process would take approximately a week, as the car required a fresh MOT along with any necessary maintenance work. However, Dan went above and beyond to accommodate my circumstances\u2014rearranging schedules and prioritising tasks to ensure the vehicle was ready much sooner than expected, as I urgently needed it. His dedication and proactive approach made the entire experience seamless and stress-free. I am extremely satisfied with the service I received and would not hesitate to return to Swans Motor Group in the future.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
