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Stratstone Land Rover Wolverhampton
Stafford Street, Wolverhampton, WV1 1NT
Stratstone Land Rover Wolverhampton
Stafford Street, Wolverhampton, WV1 1NT
(View 15,006 vehicles in group)
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Well it seems George is a little porky teller . Seems to tell lots of lies to get a sale . Well your cards have truly been marked now !! 3 lies and your done . So please stay away from theses places there are better people out there that would treat you correctly and for your future cars . They will sack him soon after the penny drops 🙏
Lauren was very efficient and personable. She didn’t judge me for being cautious when it came to making online payments for a large sum of money! The vehicle hadn’t even been prepared for sale when I enquired about it but she quickly went and made a video tour showing the condition. She made the experience of buying a vehicle online as straight forward as possible.
I have a recurrent issue with my car. This same issue happen last year and I had to take the car 4 times to the workshop before it could be fixed, but only temporarily as the issue has return. In summary: I’m experiencing unexpected vehicle behaviour that is more concerning: • The Active Emergency Stop Assist activates suddenly without any obstacle, creating a risk of losing control or being hit from behind • The emergency braking system triggers at traffic lights without reason • Front and rear wipers activate on their own, even in dry conditions •The seat heating switches off by itself a few seconds after being turned on I am consistently receiving multiple system warnings, including: • Active Emergency Stop Assist inoperative • Blind Spot Assist and Exit Warning inoperative • Left and right low beam warnings • SOS call inoperative • Active Parking Assist and PARKTRONIC inoperative • General lights malfunction warning • Front left and right turn signal warnings • Digital Light functions limited • Emergency braking system warning These appear to be connected, rather than isolated faults. These issues are not just inconveniences. They are serious safety risks, especially the unexpected braking and false emergency system activations. I am concerned about driving the vehicle in this condition and Mercedes response has been disappointing.
Very disappointing experience with Used Mercedes-Benz Glasgow. Poor work initially on the sale, with then a conversation with the Manager. This was partially resolved but I then sought to be assured that the rest of the transaction would go smoothly. This was not the case. The car was in very poor condition for collection, with numerous scratches, chips, and dirty interior. I have been in contact with the Sales Person who has provided partial remedy to the condition of the car, but I don't believe the appropriate level of concern is being shown by the Used Mercedes-Benz of Glasgow team. I have been seeking the PDI confirmation to better understand why there was such a un-profesional collection and handover process, but equally I seek to understand who is ultimately responsible for the condition and handover of the car. The sales person thus far has provided no PDI confirmation. Further to this the car has the previous owners personal information/addresses etc. and had not been reset. This is exceptionally concerning, and indicative of the experience of dealing with Used Mercedez-Benz of Glasgow. I am about to contact the Used Mercedes-Benz of Glasgow team and clarify who is the named Data Protection Officer for Pendragon. This is to seek assurances over the previous owners data leak, understand if it is a systemic failure for all the used cars sold by them, and if necessary report the breach to the Information Comissioner's Office.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.
