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Beta
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Stellantis &You Redditch
Birmingham Road, Redditch, B97 6RH
redditch
4.6 (24,570 reviews)
35
Joined 2012
Stellantis &You Redditch
Birmingham Road, Redditch, B97 6RH
Very disappointed with the service at Stellantis &You Vauxhall Edgware today. The experience was extremely frustrating, and the customer service did not meet the standard I expected from a dealership. Communication was poor, and staff were not helpful when I tried to resolve the issue. I had booked my car in for a service, expecting a courtesy car while my vehicle was being serviced. However, no courtesy car was available, which caused me to lose half a day. To make matters worse, the service has still not been completed. Overall, this was a very disappointing experience, and I sincerely hope management takes steps to improve the service for future customers.
We had a great experience choosing our new car and Jaxon was fantastic throughout the whole process. He was friendly, patient, and really took the time to explain everything clearly. Nothing felt rushed and he made sure we were comfortable with our decision before moving forward. Jaxon was very knowledgeable and answered all of our questions, making what can sometimes feel like a stressful process much easier and more enjoyable. His professionalism and helpful attitude really stood out. Thank you, Jaxon, for your excellent service, we would happily recommend you to anyone looking for a new car!
I had a great experience with the service advisor Chris. He provided excellent customer service from start to finish. Chris was very helpful, friendly, and professional throughout the whole process. He clearly explained everything related to my car service and made sure I understood what was being done. I really appreciated how approachable and supportive he was. Chris assisted me with my car service efficiently and made the experience smooth and stress-free. It’s always nice to deal with someone who genuinely cares about helping customers. Thank you, Chris, for the outstanding service!
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.
