
Stellantis &You Edgware
High Street, Edgware, HA8 7EE
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One is always nervous when having dialogue with car salesmen as we are all familiar with the character portrayed by George Cole’s Arthur Daley. I need not have worried Les Hornsby was a perfect gentleman who answered all my questions in a efficient way which boosted my confidence in Stellantis.
I’m writing this on behalf of my father who recently purchased a used Peugeot from this showroom. First the 100 point check hadn’t been carried out, as the vehicle had to go to the service dept for approx five days for them to find the problem, receive the parts and carry out the repair. Second my father was told by the sales team that the car carried 12 months warranty, when in fact it was 6 months. The only reason my father found out was when Steliantis warranty provider telephoned him after 6 months asking if he wanted to extend the warranty. My father feels that he has been misled by this as he would not have purchased the vehicle if it didn’t have 12 months warranty. He feels extremely let down by Steliantis and You’s Preston Branch!
We have just bought a new Peugeot e208. Everything about the experience was pleasant and efficient. Nothing was too much trouble; Ioannis Nakas was very helpful, managing to find the vehicle quickly, and ensuring our trade-in completed well too. We’ve always had great service experience with Hazel from the servicing department too, who has always gone the extra mile. We will definitely use them again.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.