|
Beta
58
Norman Motors Poole
266 Bournemouth Road, Poole, BH14 9AN
poole
4.9 (980 reviews)
Joined 2016
Norman Motors Poole
266 Bournemouth Road, Poole, BH14 9AN
We purchased an Evoque from Norman Motors, but unfortunately experienced a few issues afterwards and ultimately decided to request a full refund. Despite this, the level of customer service we received throughout was absolutely outstanding. Nothing was ever too much trouble for the team. They went above and beyond to resolve the situation, including travelling over 2.5 hours to collect the car and even providing us with a courtesy vehicle in the meantime. A special thank you to Ben, Nick and Mike for their professionalism, understanding and support throughout the process. Although the car itself didn’t work out for us, the way Norman Motors handled everything means we wouldn’t hesitate to buy from them again in the future.
Just had my DS C7 delivered and over the moon. The DS C7 is a rare car and Normans motors actually had 3 on offer. Ben was a pleasure to deal with from my first enquiry to turning up at the office and offered a nice hot drink. Fantastic service and I look forward to the next purchase. Thanks Ben 🫡
I have brought 2 cars from Norman motors, recently I brought a EQC mercedes and although I had a couple of small issues Richard dealt with them. Dealling with Richard was superb there is no pressure sales and they let you test drive the cars properly on your own. The stock is excellent and the cars well presented and normally with good specs.I would certainly recomend Norman motors.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.
Are these results helpful?
Help us improve
BMW 1 Series
2022 M135i xDrive 5dr Step Auto
