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Mercedes-Benz of Wakefield
Peel Avenue, Durkar, Wakefield, WF2 7UA
Mercedes-Benz of Wakefield
Peel Avenue, Durkar, Wakefield, WF2 7UA
(View 14,968 vehicles in group)
(View 14,968 vehicles in group)
As a returning customer, I had a great experience with Mercedes Benz of Giffnick. The sales person Ben Conn that took me through the purchase of my car was very informative, kept me up to date with the delivery of my vehicle and on the day of pick up he took me through every detail of my new vehicle. There was also recognition of the fact I was a returning customer.
Had a call to organise my MOT and Service today and the booking team did a fantastic job in getting everything sorted quickly and concisely, I spoke with Jess in the Booking department and she was very patient, kind, and provided great customer service for me today, I hope this is communicated across that she did a wonderful job, excellent customer service!
I am deeply disappointed that I have had to return this new car twice within 12 weeks of purchase for 2 different faults, only to be told-awe don’t worry about it by your lead technician, this is not a response I expect from your staff or from a brand new car or a technician I expect better. This car is not fit for purpose and I am being fobbed off with no concern. If there is one more issue with this car you can be prepared to take it back, I don’t want a car that has constant faults also I don’t have the time to keep returning to the garage. Please get in touch with a solution.
Couldn't recommend the team at Amersham Audi highly enough, particularly Steve Jakeman. Steve went above and beyond, as always. The main reason we continue to travel over 2 hours to the dealership despite having one 10 minutes from our door ( in Eastbourne, who exceptionally poor). Thank you for continuing to look after us Steve.
The team at Milton Keynes Audi have been helpful every step of the way, keeping me fully updated throughout the entire process. Sajeedah and Moazin were my initial points of contact and sold me the car; I chose to buy from them purely because of their brilliant customer service and 'can-do' attitude. Jack and Gasparo then took over my file for the finance and delivery, and that process went just as smoothly. 10/10 for Milton Keynes Audi—I look forward to purchasing many more cars from you in the future!
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.
