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(View 14,593 vehicles in group)
McLaren Ascot
London Road, Bracknell, RG12 9RF
McLaren Ascot
London Road, Bracknell, RG12 9RF
(View 14,593 vehicles in group)
Called and spoke to Antonia explained i need a price on a repair for a timing chain case leak, she took all my details told me she will get a price and come back to me, 2 weeks went by no call nothing When i called today got through to Antonia, when i asked why she did not call me back having all my details 2 weeks ago i got told i am being rude when there is a big difference between disapointment and being rude I would never recomend this please going forward no sense of any customer service
The workshop mechanics were super and quick, but on collection of my car which was covered in bird poo and interior not so clean I felt a bit let down as previous occasion on recalls etc the mercedes Giffnock branch had always handed my car back washed and clean. I know this is time consuming but even so much of a hose over the car would have been better. I am one for keeping my cars in spotless condition so I did stop on the way home to get the car cleaned. I also enquired about an upgrade in the next few months to be told by the salesman that he did not have what I was looking for to try the Hamilton branch .
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.
