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G C Car Sales Lancaster Ltd
toll bar garage, 168 scotforth road, lancaster, LA1 4NS
lancaster
4.8 (215 reviews)
G C Car Sales Lancaster Ltd
toll bar garage, 168 scotforth road, lancaster, LA1 4NS
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\u2b50\u2b50\u2b50\u2b50\u2b50 I couldn\u2019t recommend GC Car Sales enough! I recently bought a Smart car from them and the whole experience was absolutely amazing from start to finish. The owners, Scott and Louise, are genuinely lovely \u2014 so friendly, helpful, and approachable throughout the entire process. The service was outstanding. I even emailed late at night and was amazed to get a reply within minutes, which really shows how dedicated they are. As it was my first time buying a car, I was understandably nervous, but Scott and Louise were incredible \u2014 they talked me through everything, answered all my questions, and supported me every step of the way. There was absolutely no pressure or sales tactics, just honest, reassuring help. There was a slight issue with the car, but it was sorted in minutes with no hassle at all, which gave me so much confidence in them. Overall, a truly stress-free and positive experience. If you\u2019re looking for a trustworthy, friendly, and professional car dealer, I wouldn\u2019t hesitate to recommend GC Car Sales. Huge thanks to Scott and Louise!
Cant recommend these guys enough! Took my car on Monday after stressing my head out about my car, was expected back on Saturday after needing a engine issue fixed got it back to me on Thursday night running like an absolute dream and like there was nothing wrong with it!
Went today (17/08/2025) to look at a car for our friends. Saw a car which we liked. The lady who runs the car lot was very accommodating & very helpful. Our friends purchased the car after taking it for a test drive. I would buy a car from these guys no problem. They treated us well & gave us a fantastic deal.
I bought my Peugeot 3008 from Scott and Louise a few weeks ago. They are loveliest people I've ever dealt with in buying a car. They are so warming, friendly professionals who work very hard, nothing is ever too much trouble. I had a couple of issues with my car after buying it, but being as honest as they are, Scott fixed them for me in no time. I would recommend them to anyone. I'll certainly buy from them again because their service and dedication is next to none.
I bought my car from Louise and Scott last month, absolutely lovely people, so welcoming and polite, couldn't do enough for me if I needed anything doing to the car, brilliant customer service. They are so down to earth, so helpful , that nothing is ever any trouble to them. Would hugely recommend them. I can't thank them enough for all the help and support they have given me. Tony, lancaster
Cautionary Experience \u2013 Please Read Before Purchasing I don\u2019t usually leave negative reviews, but I feel a responsibility to share my experience in the hope that it helps others make a more informed decision. I purchased a used car from GC Car Sales in November. Within just a week, the car overheated on the motorway, leaving me in a very unsafe situation and causing me to miss a concert I\u2019d been looking forward to for months. To their credit, GC Car Sales were initially helpful and took the car back to carry out repairs. However, this was only the beginning of an ongoing and incredibly stressful situation. Over the following months, the car continued to present serious issues that suggested deeper, undisclosed problems. There were several bodywork faults I hadn\u2019t been informed about prior to the sale \u2013 including a misaligned passenger door and a bonnet that didn\u2019t sit flush. The car was sold as HPI clear and was not listed as a CAT D or CAT S. However, a retired insurance assessor later informed me that the car appeared to have been in a serious accident and hadn\u2019t been properly repaired. While it\u2019s possible the dealership wasn\u2019t aware of the full extent of the damage, I find it difficult to believe they wouldn\u2019t have noticed such obvious flaws, given their experience with vehicles. GC did attempt to repair the car twice, but unfortunately, both times the issues returned almost immediately. They also suggested I was responsible for draining the battery by leaving lights on \u2014 despite telling me the battery was healthy and despite the car having automatic systems that prevent lights from staying on when locked. I know I hadn\u2019t left anything running, so this added even more frustration to an already difficult situation. Throughout this period, I experienced considerable stress and anxiety. I had to borrow my grandma\u2019s car just to get to work, putting her out and further highlighting how unreliable my own vehicle had become. Eventually, I had no choice but to sell the car at a significant loss \u2014 nearly half of what I initially paid \u2014 as it was difficult to find a buyer due to the ongoing problems. I\u2019ve never been so relieved to see a car go, and I genuinely hope the new owner manages to get it into better shape, or manages to break it for parts \u2014 at least they were fully informed of its issues, which I wasn\u2019t afforded. In hindsight, I blame myself and I wish I\u2019d taken someone knowledgeable with me when buying the car and had a more thorough inspection done before purchasing. This review isn\u2019t written out of spite \u2014 I just hope it helps others avoid going through the same experience I did.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
