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Evans Halshaw Vauxhall Wakefield
Chantry Bridge, Doncaster Road, Wakefield, WF1 5DR
wakefield
4.2 (104,577 reviews)
Joined 2026
Evans Halshaw Vauxhall Wakefield
Chantry Bridge, Doncaster Road, Wakefield, WF1 5DR
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I have used Evans Halshaw on several occasions in the past with positive experience, however Evans Halshaw York has been the worst experience I have had when buying a car, on the test drive I identified a noise coming from the front breaks, I was told by the salesman it would be sorted prior to collecting, it wasn’t so the car had to go back after a week of owning the car to have new brakes fitted. When I collected the car the sales guy showed me the new charging cable in the boot, when I looked in to the boot I asked where is the parcel shelf as it was missing. The 2 year 16,000 mile service was missed by the garage, I asked multiple time why with no real answer. The reverse camera didn’t work, when I asked the sales guy said that model did have one, I looked into this and it did come with a camera, another trip back to the garage to sort that out, they also completed the service on this visit. The sales and service staff don’t so much as to tell lies but they don’t tell the whole truth, I have had to escalate this situation to Evan’s Halshaw head office and Vauxhall uk due to the lack of response from the team. The service manager didn’t know the service intervals and said he would find out and call back when he didn’t, when I called him he said we keep having the same conversation? I wouldn’t buy a car from this garage again and I will be very careful when buying from Evans Halshaw in the future. This has been the worst experience I have had buying a car
I started financing a car from Evan Halshaw Doncaster in June 2025 and was told the car had just had an MOT and servicing it had done 19,345 miles when I got it. 3 and a half months later the breaks started making a grinding noise so I rang the garage and they said they couldn’t get it in for 2 weeks, I need the car to get me to and from work with working in A&E public transport doesn’t always work around shifts, I took it to my local garage instead and it needed both new break pads and discs on the back wheels as they was ‘metal to metal’ this cost me an extra £200+ to get changed even though when I gave my old car as a part exchange I was told they’d need to take some money off the value of it because it’ll need new break pads but can give me a car at full price with near metal to metal breaks and no mention to me that they will need changing soon. A couple of weeks later when I’d thought more about it I checked the MOT certificate to see if there was any advisories about the breaks and there wasn’t but I did notice that the mileage on the certificate was saying 31,141 miles which is wrong I then rang the garage and told them about it and they said it could take 6 weeks for it to get changed which was fine. Fast forward and multiple phone calls to chase it with the garage and a phone call to Evan Halshaw Gainsbrough (where the certificate says the test was done) who told me they had no record of ever having the car, I finally had an email in march (after I mentioned trading standards) asking for the document reference on the V5 form because DVSA was needing it and I sent that over. Then again I had no more updates and still no change on the MOT certificate. Fast forward to now 2 weeks away from my next MOT being due where the mileage is going to be lower than the first one which will then have a mileage discrepancy and could cause problems for me when coming to sell the vehicle and still not a word from the garage about sorting the problem. I most definitely will be returning the vehicle at the end of the finance if it doesn’t get sorted so that it wouldn’t be my problem to sell with the discrepancy.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.
