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Evans Halshaw Vauxhall Wakefield
Chantry Bridge, Doncaster Road, Wakefield, WF1 5DR
wakefield
4.3 (104,000 reviews)
Evans Halshaw Vauxhall Wakefield
Chantry Bridge, Doncaster Road, Wakefield, WF1 5DR
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Service fine but the service department do not answer the phone and they said they would ring me to say when it was ready but they didn't. I left it until the next day and went to pick it up and they rang me just before I arrived. Courtesy car booked up months in advance but they don't mention that when you are booking your car in. Difficulty finding parking space.
Overall, I am quite satisfied with the repair process. However, it often takes a long time for someone to answer the phone, and no one picked up during previous attempts to make arrangements. On the positive side, the staff are generally very polite. One area for improvement would be ensuring that calls are answered promptly, especially when customers need to make a booking.
Used the app to book a service with collection and delivery, 1st time booked it in on the app, took it to the garage, no record found. 2nd time no one shows to collect so call the garage, they no longer offer that service? So if you don’t offer it update the app to state that. DO NOT USE THE APP TERRIBLE.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.
