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Evans Halshaw BYD Chesterfield
Unit 2, East Side Park, Chesterfield, S41 9BU
chesterfield
4.3 (104,000 reviews)
Evans Halshaw BYD Chesterfield
Unit 2, East Side Park, Chesterfield, S41 9BU
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Not informed the Peugeot garage had moved sites, when I turned up for MO T, so was informed where to go. When I drove to new Peugeot garage, nobody around in reception. After a while was told I needed to go to the Citroen garage next door! All this could have been avoided if I had been informed of where Peugeot had moved to, and exactly where I needed to take my car for MOT, when I booked it in on phone. Or by email.
Weeks Later and Still No Response from Evans Halshaw - Update #3 Posting this as a follow‑up because the situation has actually become worse. I filed a complaint weeks ago and have chased it multiple times. Each time I was told someone would contact me “ASAP” or “within 48 hours,” but nobody ever did. Not once. This isn’t just slow service — it shows a complete lack of aftercare (and Lies). The issues I raised were genuine and reported immediately after purchase, yet the response has been silence and empty promises. If you’re considering buying from Evans Halshaw, be prepared for the possibility that any problems you report afterwards may be ignored entirely. My experience has shown that getting a resolution, or even a simple phone call, is extremely unlikely.
Called in the dealership to take a look at options for a new car - was greeted warmly by Shabs - gave me loads of information on a suitable vehicle - just a shout out to the Head of Business Chris and Sales Manager Bayley who also went above and beyond in ensuring the whole process went without a hitch - will definitely be highly recommending this dealership and those employees.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.
