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Drive-time Billericay
Greenleas Farm, London Road, Billericay, CM12 9HP
billericay
3.9 (27 reviews)
Drive-time Billericay
Greenleas Farm, London Road, Billericay, CM12 9HP
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EXTREMELY DISHONEST - They promise refunds but never pay! I had a shocking experience with Drive-time Billericay. I legally cancelled a vehicle order and was promised a full \xa3600 refund in writing (I have the signed form). Since then, it has been a nightmare of lies and broken promises. I have dealt with Charlie, who repeatedly assured me on WhatsApp that the payment was being made. He even asked for my bank details again, claiming 'it will be in your account today.' It was a blatant lie just to stall for time. They recently admitted they spent my refund on their own bills and don't have the funds to pay me back! When I insisted on my legal rights, they even tried to threaten me with legal action. They are quick to take your money but will use every trick in the book to avoid paying it back. I have now reported them to Monzo Bank and started a claim through the Small Claims Court. If you value your money and your sanity, avoid this dealership at all costs. They are unprofessional and completely untrustworthy.
I had a really positive experience buying my car from drive time . From the first enquiry to driving away, everything was handled professionally and transparently. There was no pressure at any stage, and they were happy to answer all my questions. The car was in excellent condition and exactly as advertised. It\u2019s refreshing to deal with a company that genuinely values customer service. Highly recommend.
Charlie provided an exceptional level of professionalism throughout the entire buying process. From the first conversation, he made everything clear, straightforward, and completely pressure-free. He handled the finance quickly and efficiently, guided me through the details with confidence, and even assisted with additional documents I needed to complete \u2014 something that genuinely made the whole experience easier. The car itself is in outstanding condition, both inside and out, and feels virtually brand new. It\u2019s clear that Drive Time maintains a very high standard when it comes to vehicle quality and presentation. Communication was consistent, the process was well-organised, and every step felt transparent and stress-free. Charlie\u2019s professionalism, honesty, and attention to detail truly set this experience apart. I highly recommend Drive Time to anyone looking for top-quality cars, a smooth purchase process, and a professional team that genuinely supports you from start to finish.
Brought a car with ' full service history' but never actually recived the full service history 4 years missing been 2 months now and keep getting told ' will get it to you by 5pm' never reciving it. Now having to go through court for some sort of Renversement. Wouldnt reccomend stay clear.
Charlie provided an exceptional level of professionalism throughout the entire buying process. From the first conversation, he made everything clear, straightforward, and completely pressure-free. He handled the finance quickly and efficiently, guided me through the details with confidence, and even assisted with additional documents I needed to complete \u2014 something that genuinely made the whole experience easier. The car itself is in outstanding condition, both inside and out, and feels virtually brand new. It\u2019s clear that Drive Time maintains a very high standard when it comes to vehicle quality and presentation. Communication was consistent, the process was well-organised, and every step felt transparent and stress-free. Charlie\u2019s professionalism, honesty, and attention to detail truly set this experience apart. I highly recommend Drive Time to anyone looking for top-quality cars, a smooth purchase process, and a professional team that genuinely supports you from start to finish.
Breath of fresh air dealing with these guys. I was a bit dubious at first as I paid a fairly large deposit on a vehicle I had not actually seen before. I got the train up from Dorset on the Saturday where a very friendly member of staff picked me up from Billericay Station, We got back to forecourt and my car was waiting for me. I couldn't recommend these guys enough it was also a nice touch with the cups of tea while I sorted out my insurance and tax.
Overall very impressive.. found my wife's car several weeks of searching and was very happy start to finish. Had a minor issue after purchase that was dealt with immediately with no problems. Lovely place and good staff who was very helpful start to finish. Thank you chaps, and the young lad who give me tips on how to work my new sat nav for over 20 minutes lol
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
