Derbyshire Elite Car Sales Limited
Unit 4, Prime Industrial Park, Shaftsbury Street, Derby, DE23 8YB
Derbyshire Elite Car Sales Limited
Unit 4, Prime Industrial Park, Shaftsbury Street, Derby, DE23 8YB
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Thank you very much Ryan and the team for the fantastic customer service. Your honest customer centric approach is super rare nowadays. I had checked out many Mondeos before, but the one I bought from you is a true gem. I had ample time to look around the car and take it to a proper test drive. The car was serviced and MOT-ed at no extra cost to me, which is much appreciated. It also came with 3 months warranty by default, which put my mind at ease. I can highly recommend Derbyshire Elite Car Sales to anyone wanting to buy a quality car from an elite team.
I bought a car in November from here. They are very friendly and customer service is next to none. After purchase there was an issue with the car but it was resolved in the most fantastic way and fixed. (Not the dealerships fault, these things happen) I have bought cars from other dealerships and had problems, and I thought oh no...not again, but these guys have put my mind at ease, fixed the issue with no problems and I can't thank them enough. I would not hesitate to buy from them again. Appreciate you guys so much!
Went to view a car today & met Mark, he was very welcoming & polite. We were left alone to view the cars at leisure (although he was on hand for any questions, and very knowledgeable) & test driving the car was not a problem. Going through the process to purchase the car was so easy, and he was very reassuring. Thanks Mark!
What a find these guys are/were! So worth the nearly 4 hour train journey there & the nearly 4 hour drive home. If what you're after (aren't we all) is honesty, integrity, quality & friendly, no pressure sales then honestly look no further. I say that as someone who is not easily convinced particularly as I work in the legal system & see these kinds of situations go very wrong! In these days when customer service is so lacking in so many ways these guys are a breath of fresh air! Just friendly, approachable and decent \U0001f44d I couldn't be happier! After a little minor miscommunication (which I know I played my own part in due to my own anxieties at the process of trying to get the right deal with the right people for the right car & communicating by WhatsApp rather than having a 'proper' conversation \U0001f644) Ryan, along with Mark, really made the effort to reassure me & answer my questions. I am just so chuffed with not only the car (immaculate, drives like a dream & with brilliantly perfected alloys repaired in house to brand new condition - massive tick!) but the brilliant service I received. Also a great free nationwide 3 month warranty but also the option to, very reasonably, upgrade to Gold with the added bonus of free AA cover which was a lovely surprise! I chose the year but the optional 3 months & 6 months gold were great options too! Absolutely no pressure to buy the upgrade but the fact that essentially they have oversight of the warranty was a huge bonus for me! There are no guarantees with any car you buy, but I really do feel like these guys would absolutely do their best in the event of anything (within reason obvs) going wrong. Keep up the good work, the market is full of sharks & I just thank goodness I found you!
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
