D M Keith Select Bradford
Canal Road, Bradford, BD2 1AZ
D M Keith Select Bradford
Canal Road, Bradford, BD2 1AZ
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Recent purchase from DM Keith select Bradford. Oil leak noticed after drive home. Dealership confirmed that the car had been into their ford \u2018specialist\u2019 garage a few days before for a repair of said oil leak but claim this was a completely new problem. Independent garage assessed, felt the repair had been completed incorrectly and furthermore deliberately covered up with subsequent poor work, sent picture evidence and invoice which the dealership refused to pay in its entirety claiming the independent garage made false accusations. The dealership led us to believe we were not entitled to get our money back and claimed we would have to deal with their \u2018legal team\u2019 which are non existent. We did get our money back after weeks of stressful negotiation all whilst being without a car. The bill from the independent garage who inspected the vehicle had to be covered by us as the dealership refused to pay for this also. The mechanics who complete work for DM Keith have proven they cannot be trusted and will cover up shoddy workmanship to the buyers cost. The same car is currently listed for sale again a couple of days after it was returned after being \u2018repaired\u2019 by the same mechanics. Recommend you avoid buying the ford edge with the registration MB19MLO and avoid DM Keith select Bradford as the mechanics who inspect and repair cars have proven to be untrustworthy.
Bought a new Skoda Karoq today from D.M. Keith in Bradford. The purchasing experience was excellent. Chris the salesman was absolutely brilliant, we didn't feel rushed, he explained everything thoroughly and he answered all our questions. Chris is an absolute asset to the firm and the sales team. We are now looking forward to Chris calling and telling us a new car is ready to pick up.
I can\u2019t fault Aimee from the Bradford at all, she went out of the way to call me when a car was coming into stock that I would like to view. From arriving for a test drive to picking the car up later and the delivery plus all the arrangements in between. The whole experience was really good and I\u2019m completely over the moon with my purchase. I\u2019m so happy Aimee phoned me she deserves all the credit :) 5xxxx.
Buyer beware. I bought a Skoda Superb, a car that they should be familiar with. Initially appeared to be a good car but turned out to be a bit of a lemon. Satnav didn't work but had been removed when I test drove the car, heated seat didn't work on drivers side, door lock switch didn't work, then the tailgate wouldn't open due to a broken wire. This isn't all the fault of the dealer but when I complained about the head unit they fobbed me off, then went very quiet. Also, I insisted they changed the oil in the DSG box, which a local garage to them claims to have done. I have my suspicions though as I put the car on a ramp 2 weeks after buying and the 3 x T45's holding the rear of the undertray on hadn't been removed anytime recently. I'm guessing this garage drains the oil from the dipstick as there is no other way it's possible. How they did the gearbox is beyond me so suspect they didn't. I will be leaving a review of that garage shortly. Overall a very poor experience, I've now sold the car at a large loss and suffice to say I won't be buying another car from them anytime soon! By the way, I've been a mechanical engineer for the past 40+ years.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
