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Charltons of Boroughbridge
Spa Garage, Wetherby Road, York, YO51 9HR
york
4.3 (183 reviews)
Charltons of Boroughbridge
Spa Garage, Wetherby Road, York, YO51 9HR
I have always been dealt with politely here. They always try and help. \U0001f642. Thank you. Steve B. Following up from this I had a problem with the Information/music system. It wouldnt turn on. I took it in today and got a call within 2 hours and it was ready. A quick reconnect of the battery and ok. I was given a heads up that this may happen again and there is a fix for it. Thank to Chris who did the reconnect and thanks Fiona for the advice going forward . 5 Stars is nothing more than they deserve. Keep up the good work.Thank you. \U0001f642. Steve B. 20/10/2025. Just got the car back. Thanks again for a fantastic job. Thanks \U0001f600 Fiona for letting me know about the reduced bill. Honesty is the best policy. Again highly recommend and keep ip the brilliant work. \U0001f44d. Steve B.
Nice people to talk to, but don't take their word for work to be carried out when buying. I recently travelled 60 mile to buy a van and was pleased by the way it was presented to to me and the no pressure of sale. However, I did point out a couple of issues tyres , brakes and service plus a light lens and mirror cover. These were all put on my order form. On collection of the van the tyres had not been sorted but we did come to an agreement to sort this. As time has gone on 6 weeks, I have slowly discovered that the brake service had not been done I've had to replace all pads and 2 rear discs , I put it on our on brake rollers at work and have to say I'm not sure on validation of the mot brake test. The oil ,air and fuel filters had not been looked at either. After saying all that, these are problems that I have easily rectified myself but shouldn't have to. Still overall pleased with my van ,just disappointed in the vehicle preparation.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
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