(View 495 vehicles in group)
Burnley Nissan
Westgate, Burnley, BB11 1RY
Burnley Nissan
Westgate, Burnley, BB11 1RY
(View 495 vehicles in group)
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Went out for the day to look at different places for a change of car. Tried a few some very pushy some no help at all, decided to look at MG Chorley just having a look when Alex the salesman approach us at to say Alex gave us all the help and advice we wanted so bought a car from him. Nice man very helpful definitely recommend having a chat with him if you want some advice on the product John Hulme
Incredible service from the start, Sam was a superstar in sorting everything, the car was quite far away and he organised everything from video calls, to sorting delivery and collection of the part exchange. customer service was top notch, delivery was quick and efficient and the car arrived spick and span, would 100% use them again.
My Peugeot 5008 is just about to reach 10 year old. It is due a Timing belt, Water pump & Antifreeze change. I got a quote from 2 out of 3 Peugeot dealers closest to me. They both quoted me £1300 for the job. The third never answered the phone, when I dropped in, I still did not get a quote after waiting 30 minutes. I looked online and found a cheaper price on Chorley groups Peugeot site. Then the fun began. I tried Chorley Peugeot in Wigan as they were closer. They gave a price of £859 from memory, but would not match their website site price. So I decided to contact their Blackpool branch. Tim Jackson answered the call, he was busy and asked if he could call me later. I said ok no problem. He called back an hour or so later, took the cars details and gave me a price of £859 ish. I asked about their web site price, he looked online and matched their advertised price. He sent an email confirming the price and date of booking. Got a text the day before to remind me of appointment. So I arrived at 08.10am walked in meeting Tim at the service desk, he booked my car in, said that the toilets down the corridor and the Tea & Coffee Machine is over there etc. Pointed out the WiFi password and QR code. A few other staff went past greeting me and being very polite, I think I was asked 3 or 4 times if they could get me a tea or coffee. As the weather was dreadful I was stuck there for near on 6 hours. I found a quiet alcove and did some paperwork, and watched a film on my IPad. Popped out to get a sandwich at the local supermarket, came back with some donuts for them. They were very much appreciated, lots of smiles. So 30 mins before my car was ready, I was informed that it was on a test drive to make sure all was ok. Then they would give it a wash and should be ready soon. I went up to desk where I was given an itemised invoice. An explanation of exactly what had been done. They even fitted a new auxiliary belt I had supplied. Very nice of them I thought. I was shown where my car was parked given my keys. Everything was polite, efficient and with a smile. I was very impressed with the dealership, clean, friendly welcoming staff, great facilities, very clean toilets. 5 stars all the way. Highly recommend this dealership.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.
