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Ashford Panelcraft
Unit 1 Riverside Business Park, Mace Lane, Ashford, TN24 8PE
ashford
3.7 (100 reviews)
36
Joined 2022
Ashford Panelcraft
Unit 1 Riverside Business Park, Mace Lane, Ashford, TN24 8PE
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Do not buy anything from this garage. My son bought a Cat N Peugeot 208 from them in October. He's since had to replace the alternator, fan belt and clutch cylinder. I had the work done elsewhere as I don't trust the garage EKS uses. They refuse to reimburse my son as the 3 month warranty is up (by 5 days) and apparently the issues are now considered fair wear and tear. Will be reporting them for unfair practices.
Emma Wilshire
25 January 2026
Personable and reliable as always! Bought my car here 6 years ago and they were happy to help me out with no notice when I needed a replacement part recently. Brad was so helpful and sorted everything out for us asap with no hassle :)
hannah collier
25 January 2026
No, no and no I will not be giving you a \xa3300 none refundable deposit to reserve a Cat S car, or any other car. I phoned this garage about a vehicle and was asked to pay a \xa3300 “non refundable” deposit before I had even viewed the car. I was explicitly told that if I came to see it and decided I did not like it, I would lose the deposit. No written terms, invoice, or pre contract information were provided, and nothing was offered in writing to confirm what I was supposedly agreeing to. When I challenged them they cut the conversation short saying "we'll see you tomorrow", and ending the call. Because the payment was requested during a phone call, I believe this is a distance contract situation and the Consumer Contracts Regulations require key information (including cancellation rights) and confirmation of the contract on a durable medium. None of that was offered. I also believe a blanket “non refundable deposit” taken before viewing, with no written terms and no link to any genuine loss, is likely to be an unfair term. Government and CMA guidance indicates non refundable deposits should be a small percentage and cancellation charges should reflect a genuine estimate of direct loss. I chose not to proceed and I would advise others to be very cautious and get all terms in writing before paying anything.
Alexandra Austen
08 January 2026
Bad experience,They sold me a write off car and also with high price.
Vipin Joseph
15 October 2025
Have recently brought my second car from here and can only can only speak positively of this garage. They are completely honest and upfront about what cars they are selling and are really helpful with any issues I’ve had.
Connie
19 September 2025
Please do not buy from here. My daughter bought a Peugeot 208 4 months ago, she started needing to put oil in almost daily as her oil light continously came up. Took it to our local trusted garage to investigate, they basically said the car needed a new engine. My daughter took the car to we buy any car to sell to them to atleast gain some of her money back and was informed that the car had been written off previously and this garage had repaired and sold on without making my daughter aware. This meant her insurance was also invalid. She had been driving around for four months in a death trap. It seems I'm not the first person to say this reading through these reviews. Make sure you do your checks. They are putting people's lives at risk. On a separate note, we buy any car were great and gave her a good price for it considering the findings. So my advice is, if you're in the same situation, go to them to atleast get some of your money back.
Sarah Ketley
05 September 2025
We have recently bought a Vauxhall Mokka from these guys and are VERY impressed with the service. It's a family firm and the youngest member took us out for a test drive. He was so polite and very knowledgeable. We can't fault this company.
Susan M Parker
12 August 2025
Recently bought a Mokka from here and I haven’t got a bad word to say. Service 1st class, Choice 1st Class, return Service 1st Class around top garage and car sales.
Micheal Latham
08 July 2025
Bought a fiesta off them in April, same week I had a sensor issue and had to have to brought in which they fixed which was within my 3 month warranty. Since then there's just been problems. Battery warning issue which luckily turned out to be nothing. I've had to get my water pump replaced which meant also replacing cam belt and auxiliary belt as well as the coolant reservoir.
Anmol Rai
01 November 2024
Brought a car a year ago and had no trouble with it. Today it passed its MOT with halfords with no advisories so very pleased!
Maddy Grilli-chantler
28 March 2024
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
