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Arnold Clark Swansea Click & Collect
Swansea
(View 21,811 vehicles in group)
After having two really bad experiences with previous dealerships where I was sold two dodgy cars, I was honestly so worried about financing another car and didn’t know who I could trust. I was feeling really anxious before I even walked into Arnold Clark. As soon as I sat down with Marcus, though, all of those worries started to disappear. He took the time to explain everything clearly, answered every question I had without ever making me feel silly, and made sure I fully understood the finance process. From the very beginning, he put me completely at ease. Marcus went above and beyond to help me get the car I wanted. I know it wasn’t straightforward, and he went through a real headache to make it happen. I’ll always be grateful for the effort, time, and dedication he put in to helping me. He kept me updated every step of the way, so I always knew what was happening and never felt left in the dark. Not only was Marcus incredibly professional and knowledgeable, but he was also genuinely funny and easy to talk to, which made the whole experience so much less stressful. Thanks to Marcus, I now have a reliable car that I absolutely love driving. For the first time in a long time, I actually enjoy getting behind the wheel instead of worrying that something is going to go wrong. Knowing that I can contact him if I ever have any questions or problems gives me even more peace of mind. I honestly can’t recommend Marcus at Arnold Clark highly enough. If you’re looking for someone who genuinely cares, takes the time to help, and goes the extra mile for his customers, he’s the person to see. Thank you so much, Marcus, you’ve completely restored my confidence in buying a car.
Having had less-than-perfect experiences with Arnold Clark in the past, I wasn't sure what to expect this time. However, I'm delighted to say that this experience completely changed my opinion. From my first enquiry through to collecting my new MG HS, everything was handled professionally and without a single issue. The whole process was smooth, well organised, and communication was excellent throughout. A special mention goes to Simon Cameron, who was outstanding from start to finish. He was friendly, knowledgeable, never put me under any pressure, and took the time to answer all of my questions. He made the whole buying experience enjoyable and completely stress-free. The car was presented in immaculate condition, the handover was thorough, and I drove away feeling confident and genuinely valued as a customer. Credit where it's due—this experience was faultless, and I'm happy to say it has restored my confidence in Arnold Clark. Thank you, Simon, for the excellent service. This review acknowledges your past experience honestly while giving well-deserved credit for the excellent service you received this time.
I recently purchased my second car from Arnold Clark and the experience was excellent from start to finish. The sales team was friendly, knowledgeable, and always happy to help with any questions. They have a fantastic selection of affordable vehicles to suit a range of budgets and needs. The entire purchasing process was straightforward, stress-free, and completely painless. I would highly recommend Arnold Clark to anyone looking for a quality vehicle and outstanding customer service.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.
