
Arnold Clark Sunderland MG
Trafford Road, Southwick, SR5 2DA
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Have had about six trade-ins in the past from A.C. sighthill Edinburgh.P.C.Grant Scott and Branch Manager. Always both very helpful thanks too Both. Only downside entry and exit and parking to and from the dealership I found dangerous could do with some double yellow lines outside the entrance and exit.
Very poor experience, I wanted to buy a car and was told that because I live on an island in the UK that they couldn’t sell to me, when I told them that was untrue and that I’d bought numerous cars from the mainland UK over the years they didn’t want to know and wouldn’t look into it further. Very unimpressed !
Service is poor. I'm trying to buy a van off the website. I've enquired online, had a call and I'm now being ignored by the person I originally spoke to. I went to an Arnold Clark branch (140 miles away) to try and place the order and they said they couldn't help and they gave me a phone number. I called the number and I was promised a call back once they have checked the stock. It's been 5 days and no call back.
My car was brought up on a transporter from Glasgow and I picked it up in Inverness. The whole experience was very smooth and the car was priced competitively. I now have my new car and am more than happy with it. This is my fifth car I have bought from Arnold Clark and it wont be the last.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.