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Arnold Clark Preston Motorstore / BYD
116 Hartington Rd, Preston, PR1 8PQ
Arnold Clark Preston Motorstore / BYD
116 Hartington Rd, Preston, PR1 8PQ
(View 22,774 vehicles in group)
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I bought my new car from AC with help from a brilliant advisor Safiyyah Qureshi (Clydebank Chery). Safiyyah was so helpful, friendly, informative, engaging and just very down to Earth. I don’t think many people, including myself, expect that level of personable engagement when they think about buying a car from a salesperson anywhere. There was no awkward jargon, I wasn’t left to wait long, I wasn’t pushed into buying anything I didn’t want to but instead I was sold completely on openness and honesty. I knew what car I wanted before I went in but it was further tailored to my needs with Safiyya’s help. She found me the perfect car, talked me through my options and extras, gave me choices, kept great communication whilst the process was underway in the very few days after my initial appointment and made the whole experience a great one from start to finish. Safiyyah showed me round my new car and explained all the controls and features, most of which will probably take me the next year to get around to using again but she did it so effortlessly in minutes. If only all salespersons were like her! Gold dust.
Bought my first electric car today. Delighted! Alex in Kia Aberdeen was brilliant right from the first discussion. All of my questions were answered & explained so clearly. I’m not used to driving automatic cars & my last car was 14 years old & the guidance I was given was excellent. Alex also explained each next step, so I understood the process. Being short of technical car info myself, my questions really were answered so well & my phone calls & emails were returned promptly. Such an excellent experience for a customer, thank you Arnold Clark & Alex, a company I would highly recommend. My beautiful new car is safely in my garage. So looking forward to driving tomorrow.
I visited Arnold Clark south street with the intention of purchasing a Corsa so glad I met Lewis on the fore court of the showroom. He welcomed and introduced himself and showed me what cars were on offer with great acknowledge and understanding of my needs. The process was steam line and Lewis kept in touch through our my purchase. Visited on the Saturday collected my car on the Monday. Loving my new purchase 🩶🚙
We were told before we collected the car that the paint chips and scratches would be done by your company PAINT & VEHICLE PREP EXPERT but when we collected the car which we paid cash for the car had been touched up with the completely the wrong colour of paint it's like night and day. The car inside was supposed to be valeted and it wasn't. Then when taking the car away it was noticed that the tyre pressure warning light was on. I am sorry but your pre delivery and sales promises has been absolutely terrible. We have also noticed that there is a bad wind noise coming from the drivers door. So over all basically it really hasn't been a good experience. I put trust in your sales person and her promises and as I said after paying cash for the car your company really should be ashamed of yourself.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.
