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I purchased a Cupra Born from Arnold Clark Cupra at Seafield Edinburgh. The test drive and subsequent discussions on the part exchange value of my Audi was dealt with very positively by Craig Lumsden and Rory Mackinnon. Their customer service was excellent. The collection day of the car was also very efficient and the car has been faultless. There was an issue with the finance company, VW Financial Services, where they set up the finance incorrectly. After a while Garrett O’Hanlon, the General Sales Manager at Arnold Clark got involved and resolved the situation. Would I recommend Arnold Clark Seafield Edinburgh? Yes, I would. Their customer service for the purchase was excellent, the issue with the finance company was resolved efficiently by the General Sales Manager. If you’re looking to buy a Cupra, then give Craig or Rory a call.
I recently purchased a car from your company ( Preston Hartington RD)and had a great experience. The staff were friendly, knowledgeable, and made the whole process smooth and stress-free. The car was exactly as described and well presented, and the handover was quick and straightforward. Communication throughout was clear, which I really appreciated. Overall, I’m very happy with both the car and the service, and I’d happily recommend you to others.
After a not-so-great experience with Arnold Clark in the past—mainly due to the aftercare—I honestly didn’t think I’d be back. It definitely put me off for a while. But after seeing how smooth my dad’s purchase was in December 2025, I decided to keep an open mind… and I’m so glad I did! This time around, the service completely exceeded my expectations. Kyle was absolutely fantastic—friendly, professional, and most importantly, there was zero pressure to buy. That made such a difference and allowed me to feel genuinely confident and excited about my decision. The whole experience felt easy, relaxed, and actually enjoyable—exactly how buying a car should be! I’ve already recommended that a friend pop in and take a look, and I wouldn’t hesitate to do the same again.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.
(20,846 vehicles in group)
