I had £300 stolen from me by Andrew and his team. Apparently they have no evidence of receiving the money but I provided adequate evidence from the bank and they refuse my calls and won’t respond to emails. The payment was taken over the phone by Andrew I even have the documents for the vehicle I wanted ordered. How dare you advertise your selves as a legitimate business and on TV when you are allowing staff to steal. I will be involving my solicitor even if they refused to give the details of their legal team. My next point of call is instagram, X, LinkedIn, Facebook, national news paper to print the evidence for all to see that they apparently can’t!
As I see lot off good reviews Unfortunatly I had bad review in Liverpool, phoned up re book or change time for MOT appointment And waited on phone for 25 min no answer, hung up, rang back on phone 50 min no answer. Got passed from wrong department to service department then back auutomated service, then back to service department, all get on phone is, your call is important to us,, if that important they answer. Later call went back to lady spoke to and ask politely over my problem and 50+ min waiting, she got a manager and took 30 second. My brother got reply from tweet, to ring up or email, so emailed, no good unable send, rang up u need brother consent to put complaint in,I was one on phone, im taking it for service. Sorry but wish never got car from arnald Clarke, wish brother would canceled new one. All I can say is hope call system improves.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.
Arnold Clark Chertsey Motorstore / Geely
Staines Road, Chertsey, KT16 9DA
Arnold Clark Chertsey Motorstore / Geely
Staines Road, Chertsey, KT16 9DA
(View 22,588 vehicles in group)
(View 22,588 vehicles in group)
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