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Arnold Clark Aberdeen Mazda/Fiat/Abarth/Jeep/Leapmotor
Craigshaw Road, West Tullos Industrial Estate, Aberdeen, AB12 3AR
aberdeen
4.7 (185,020 reviews)
Arnold Clark Aberdeen Mazda/Fiat/Abarth/Jeep/Leapmotor
Craigshaw Road, West Tullos Industrial Estate, Aberdeen, AB12 3AR
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Pressure selling follow reservation online Easy enough to reserve car in walefield. However I was unable to make the 24 hour window due to emergency work commitments and child care commitments. Explained this wouldn’t be able to attend and I would need to cancel the reservation. Was pressurised into allowing the car to come to my home address which I didn’t want to do as I wasn’t 100% sure it was the right car for me. Unfortunately the sales assistant wasn’t impressed. After placing me on hold I was aggressively informed that the car was ready (again a deposit to hold the car doesn’t mean I will buy it) and that his manager wanted to know what had changed. Nothing had changed. I was still without a car due to total loss car accident and wasn’t impressed with his tone. As a result I’m going to go elsewhere when things calm down. Just be weary of pressure tactics if you do reserve a car. I wasn’t impressed. Overall I’m glad I didn’t drive up to Wakefield now. I don’t do well under pressure and the tactics on display over the phone was bloody awful. Call was done byindividual called jayon. When I originally spoke to a sales manager initially they were quite helpful and accommodating
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.
