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Waylands Volvo Reading
Imperial Way, Reading, RG2 0BF
reading
4.7 (1,189 reviews)
62
Joined 2022
Waylands Volvo Reading
Imperial Way, Reading, RG2 0BF
I recently collected my Volvo XC60 from Volvo Cars Reading and I am extremely pleased with the whole experience. Sam has been excellent from start to finish and has truly gone above and beyond. He supported me throughout the entire process and made everything feel smooth and well organised. He was always professional, approachable, and happy to help with any questions I had. During the handover, Sam carefully explained every new feature in the vehicle and clearly highlighted the differences between our previous XC90 model and the new XC60. He took his time to make sure I understood everything and felt completely comfortable before leaving. I really appreciated the patience and attention to detail he showed. I also want to thank Sam and the wider team for their flexibility. I have a busy schedule, and they were very accommodating and supportive in arranging timings that worked for me. Nothing ever felt like too much trouble. I could not have asked for a better experience. The service I received confirms that I made the right decision to continue my journey with Volvo. Thank you to Sam and the team at Volvo Cars Reading for delivering such a high standard of customer care.
I'd recommend Waylands Reading to anyone because after a terrible experience with another volvo dealer we left completely let down and almost didn't want to continue and actually buy a volvo anywhere at another dealer because of the terrible customer service. On a last chance of one more go, we came to waylands and we met Jim Who from start to finish made the whole experience enjoyable and exciting again. His help and knowledge allowed us to walk away with a fantastic car. The service was fantastic and put my faith back into Volvo, well definitely into reading waylands!
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
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