Stellantis &You Vauxhall Birmingham South
Bristol Road, Selly Oak, Birmingham, B29 6LR
Stellantis &You Vauxhall Birmingham South
Bristol Road, Selly Oak, Birmingham, B29 6LR
(View 1,460 vehicles in group)
(View 1,460 vehicles in group)
Cassia is absolutely brilliant. She is always friendly, helpful and professional, and regularly goes the extra mile to get our company vehicles booked in as quickly as possible. Her communication is excellent, and she keeps us updated every step of the way. Nothing is ever too much trouble, and it is always a pleasure dealing with her. Thank you, Cassia for your fantastic customer service and support.
Just received my new vauxhall mokka from the mobility scheme yesterday. Harry the person you was in charge of mobility was very professional and helpful, he guided me through all the way . No question was a problem and he answered all my questions. Harry on the day of handover he we through the features of the new car. Thank you Harry 5 +++++
This is a prime example of being truly customer-led. Sales Advisor was Kush Despite being a new starter and only being with Stellantis for a couple of months, he consistently put my needs first. I changed my mind several times, requested multiple test drives, and took my time making a decision, yet he remained patient, professional, and enthusiastic throughout. He listened carefully, never pressured me into a sale, and focused on ensuring I found the right vehicle for my needs. His passion, dedication, and customer-first approach made the entire experience outstanding and is a perfect example of what customer-led service should look like.”
It started well - we went in last week (Coventry) ready to buy a car, but whilst we were enthusiastically encouraged to provide a positive review we have struggled to get the information we asked for and needed, not least how much the car we want costs! We went back. We asked again and were promised a call back. Didn't happen. Phoned and asked again. We'll call back. They haven't. Car looks great. Highly reviewed and supported by govt (electric) grant. But it turns out the e-C5 Aircross long distance isn't yet available to buy - according to Evans Halshaw. So we'll probably buy a Skoda. Shame - it wasn't our first choice, but is now. They are lovely friendly people, but either they don't know what they should know, or we were misled. Oh, and the Citroen website is really poor - every Citroen staff member agrees and apologises that it's hard to navigate and the information is full of holes. We did a review. Wish it could have been more positive.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.
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