Kudos Car Sales
Pattens Yard, West Bergholt, Colchester, CO6 3DQ
Kudos Car Sales
Pattens Yard, West Bergholt, Colchester, CO6 3DQ
Are these results helpful?
Help us improve
Trusted their \u201cexpert\u201d knowledge of minis, turned out it had chain issues which was a massive struggle to get sorted and ended up out of pocket because of it. End up getting rid of the car a few months after purchasing because it was such a poor state of a vehicle.
Hi Lee & Team, Sadly I\u2019m having to write this, as I was genuinely looking forward to receiving the car, which has now been cancelled. I want to offer some honest feedback. Customers should never be the ones doing the chasing, especially when they\u2019re spending their money with you. I won\u2019t go into every detail, but the service has been poor, and being told you were \u201cstressed\u201d and would refund the car was unacceptable. All I was asking for was a clear delivery date, which you were unable to provide. I understand the car needed work, but that should have been completed before you listed or sold it. Overall, this has been a disappointing experience.
This is a lovely family run garage with excellent customer service. Immaculately clean with a good selection of cars to suit most budgets. We recently had to replace both our family car and needed a smaller, cheap to run car for work, which my Daughter could also learn to drive in on a limited budget. Lee and his family were very knowledgeable and helpful. We purchased both cars here and are very happy with them. Both came with warranty. The smaller car had a problem with the exhaust a week after purchase, which wasn't covered on the warranty, but they immediately fixed the issue. Great after sales care too. Highly recommend.
Lee and family were absolutely amazing! The whole process of purchasing my first car was so easy, and Lee was helpful and informative. Everyone was so lovely and welcoming! I have dreamed of owning this car forever, I am so happy I managed to get my hands on one, and the extra bonus was the fact it was from Kudos Cars! Couldn\u2019t fault them at all, and was worth the trip and back from Kent \u263a\ufe0f I\u2019m now itching to pass my test and get out in my car! Thank you to everyone at Kudos Car Sales!
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
