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Evans Halshaw Ford Transit Centre Coatbridge
200 Main Street, Coatbridge, ML5 3RB
coatbridge
Evans Halshaw Ford Transit Centre Coatbridge
200 Main Street, Coatbridge, ML5 3RB
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I bought a car from Evans Halshaw BYD Chesterfield in January 2026 for almost £18,000. They promised a fully functional vehicle, including replacement of the brakes and a new key (worth around £400), but none of this was done. It has been 3 months since purchase, and despite several emails, phone calls, and official complaints, they have stopped responding. After only about 500 miles, the car developed dangerous faults with the brakes and shock absorbers. Service confirmed these issues, with repair costs over £2,000. I feel completely misled – they lied about the condition of the car and failed to provide the promised key. If you are thinking of buying from this dealer, think twice. Based on my experience, the service is extremely poor. This issue will likely end up in court.
Booked my car in for a service and MOT. Booking was easy to do. And I was reminded of the booking 24hours before. On arriving at Evans Halshaw, the showroom was welcoming and friendly. I was kept up to date through the day on my vehicle progress and my questions were answered with ease. Car was cleaned to a high standard. Must mention Angela and Ashley who were professional and friendly. And showed me to my car when finished. Fab experience
Having had a great experience purchasing a car here recently with Ivan, when our second car needed replacing (only 2 weeks after purchasing the first car!) it was a no brainer as to where we were going back to! This time we were looked after by Jimmy, who again did an incredible job of looking after us. We had arrived to look at a few specific cars which he showed us and was happy to arrange test drives. Due to an admin error, things got a little complicated and we then had to change our minds on the car we were purchasing. Jimmy was incredibly accommodating and was happy to take the time to show us more cars and again test drive the one we wanted. He was patient, thorough and cheerful throughout the process and we were able to purchase the car and drive it home the same day. Thanks also to Lem for looking after us and ensuring all the paperwork was in place. I would definitely recommend this dealership to anyone looking to purchase a vehicle.
I had a service last Friday, which was originally booked the Friday before, just before it was transferred to the new company after the takeover. I never received a health check for my service or any details about it. I paid upfront and even signed up for the service plan, but I’m not happy with what I got. It felt like the staff didn’t care, and when I asked about replacing my key, they seemed uninterested and unwilling to help.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.
