|
Beta
(14,044 vehicles in group)
I booked a 12:00 PM Sunday test drive online at Citroen Leeds on Whitehall Road for an ë-C3 Aircross. Despite having a confirmed booking, I arrived only to be told there was no record of me on their system. A salesman named Ben eventually took my details and we discussed my purchasing plans. I was transparent: I’d seen some strong lease deals online but explicitly stated I was happy to hear what in-house deals the Leeds branch could offer. The moment it became clear that Ben likely couldn’t match or beat the online price, the "service" stopped. He disappeared for a few minutes and returned with a flimsy excuse that their "insurance systems were down" and he couldn't take us out for the drive. The timing was far too convenient to be a coincidence. It felt like once he realized he wouldn't get a quick, easy sale, he decided my time wasn't worth his effort. My partner and I spent over an hour travelling to and from the Whitehall Road site for absolutely nothing. If you’ve done your homework and aren't prepared to pay over the odds, don't expect them to honour your appointment. A complete waste of time and a total lack of professionalism.
A great experience buying a used car from Evans Halshaw Wigan. The process was great Richard looked after me and he explained everything to me he was very professional and helpful it was a stress free experience Im really pleased with the car it was so refreshing to deal with someone who was helpful and not pushy. A very positive experience I would definitely recommend Evans Halshaw Wigan Thank you Richard
Just secured a car today with Arnold M, I can’t recommend him enough!! He was super friendly, professional and knowledgeable about any of our enquiries and the entire process was smooth. I would ask for this man if you are planning to buy from here, look out for the guy in the three piece suit.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.
