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Franchised dealership

Part of the Evans Halshaw Group

73 vehicles for sale

(View 14,584 vehicles in group)

Joined 2026

Evans Halshaw BYD Milton Keynes

North Drive, Milton Keynes, MK15 0DQ

milton keynes

4.2 (See 106,901 reviews)

Evans Halshaw BYD Milton Keynes

North Drive, Milton Keynes, MK15 0DQ

milton keynes

4.2 (See 106,901 reviews)

73 vehicles for sale

(View 14,584 vehicles in group)

Joined 2026

Franchised dealership

Part of the Evans Halshaw Group

Used vehicles for sale at Evans Halshaw BYD Milton Keynes - Page 4

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29
£16,200
Mercedes-Benz C Class
2016
49,588 miles
Petrol
Auto
2.0L
Evans Halshaw BYD Milton Keynes
milton keynes
4.2

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Dealer reviews

4.2 (See 106,901 reviews)

We purchased a car for c.£10K from this dealer, the biggest mistake was trusting anything they promised, said or did following that sale. The car was a Vauxhall Mokka EV and on the surface seemed fine, three years old, low mileage, one owner. The salesman promised new mats, promised scratches to be removed, promised service history would be updated, promises promises promises. Picked the car up and random mats had been taken from other vehicles that didn't fit. The scratches that were agreed to be done not sorted and then the service book hadn't been updated. Promises that this would be sorted and in fairness new mats picked up a week later and service book stamped, scratches sorted on another visit but car covered in dust from doing so. On both occasions a promise the car would be polished, it wasn't, in fact it came back dirtier after the scratches were repaired. It happens to be we live a few minutes down the road, if you are travelling to purchase a car, you will spend countless time driving back and forth to resolve issues. This is only the start, after having the car a few days, the constant clonking was a concern. Back in again only to be told the drive shaft needs replacing... Back in again to get it fitted after a long lead time... When we picked the car up, told the second drive shaft also needs replacing, waiting again for weeks for a part. Throughout this time we were left with no alternative to driving this car and they couldn't guarantee it was safe. We part exchanged a perfectly working car for this new one so had no other car and they refused to provide a curtesy car until several weeks after. Calls with servicing lead they were blagging it about the drive shafts.. If you are purchasing an EV which isn't a bottom up design... You get a vehicle with parts, like the drive shaft that are not designed for the sort of instant power EV's offer. A 3 year old car needs both drive shafts changing after £48000 miles?? Alarm bells. We waited several weeks and were made so many promises it is fair to say we had enough.. I exercised my right under the Consumer Rights Act to reject the vehicle. The lead sales person didn't understand the Act and refused to accept the car back, I was pushed between Head of Sales and Head of Servicing. I was told I could not escalate the complaint until I insisted upon speaking to the Head of Business. In fairness the Head of Business did try to sort this out and accepted the return of the vehicle, but this wasn't without cost, £340 I needed to pay apparently for us of the broken car throughout the weeks of incompetence from this dealership in rectifying the vehicle. When reading the Act and also understanding my rights, the dealership cannot lean on their own failings as a reason for being past the 30 day period. The amount due was reduced, but left a bitter taste given we had the inconvenience of going back and forth, the miles we paid for driving the car the car was unsafe and defective throughout and the service and rudeness from the staff, particularly the head of sales was honestly quite shocking. I would never recommend this dealership, they are dishonest, cannot keep a promise and will lie to keep a sale. Once you have purchased the car, you are no longer looked after. I must have written 50+ emails, made countless phone calls to chase what was happening, nobody took accountability, nobody proactive in corresponding. Sales wash their hands and servicing blame sales. The final part of the experience was when I took the car back, they took the keys and the log book and then gave me no receipt for the refund and couldn't process the payment the same day. I had to wait over the weekend and late into the following Monday to get our money back and all I had was a one liner email saying it would be processed at some point. All in all, terrible experience. At the end of it all, I am out of pocket and without any car at all given we part exchanged ours. In desperation at the end suddenly they found a curtesy car, suddenly they wanted to keep our business, sell us another car etc etc... Too late, I have just purchased two brand new cars through Skoda and through Renault instead, both very good customer service.

Michael Williams

12 August 2026

Jamie was amazing explained everything in detail, did not rush us and was very patient, thank you for making our car purchase experience a dream come true.

Stephen Collin

12 August 2026

Salesman Jamie was fantastic he was very thoughtful, helpful and went through everything with patience. This made buying the car a pleasure. Thank you Jamie

Amanda

12 August 2026

After 3 years with a difficult finance car, Anthony and Kristian at Evans Halshaw really helped me out, found me the perfect family car with a fantastic deal. Will definitely recommend to others to use Evans Halshaw Vauxhall Horsforth. Thanks again!

Hannah McUrich

12 August 2026

As stated before, staff always polite, helpfull, and efficient.

Mr Gallagher

12 August 2026

Sharon again was a star

David Drayson

12 August 2026

Excellent experience from start to finish Thank you

customer

12 August 2026

Great service

Carol Carr

12 August 2026

No issues at all from arranging the appointment to picking the car up, was sent a link to keep an eye on the progress so I would know roughly when it was finished

Marie

12 August 2026

Arrived to drop car off, Staff in office talking, waited for 5 or so mins before I was seen, Customer Service is not what it used to be

Flo Render

12 August 2026

Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.