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Carsa Gloucester
Barnwood Point, Corinium Ave, Gloucester, GL4 3HX
gloucester
4.4 (11,203 reviews)
259
Joined 2024
Carsa Gloucester
Barnwood Point, Corinium Ave, Gloucester, GL4 3HX
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The 5 stars is for Elizabeth at the Gloucester branch. Professional, helpful and not pushy; this is something that so many sales representatives don’t understand. The depot is busy and could do with turning the music down as the acoustics are appalling. Good choice of cars, we were more than happy with our purchase. Thank you Elizabeth.
I paid a deposit to view a car that was supposedly on site at Gloucester, I booked an appointment online in advance to go and collect the car on Saturday. I had confirmation and the deposit was taken, my appointment was at 1pm on Saturday and I travelled up from Wales, we arrived at 12:30 to be told the car was not onsite and they had messaged me to tell me, I checked my phone and the message was sent at 12:13 just before I arrived. One day wasted and no real apology or effort to find an alternative vehicle. Shocking service and totally misleading when they advise online where cars are located. Went to an approved dealer and purchased the same day, lucky escape I think.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.
