Cars2 Huddersfield Nissan
Leeds Road, Bradley, Huddersfield, HD5 0RP
Cars2 Huddersfield Nissan
Leeds Road, Bradley, Huddersfield, HD5 0RP
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We visited on 2 occasions to look for a car with my elderly mum. We were looking at cars that could accommodate a wheelchair. We eventually decided on a Nissan Qashqai which suits our purpose really well. On both occasions we were assisted by Adeel (Huddersfield branch). He was professional, answered all our questions and gave lots of useful information. He helped with trying the transfer of the wheelchair, explained everything to my mum so she fully understood, without overwhelming her with information. He passed us over to the motability specialist when needed. He gave clear information, told us what would happen next and followed up after the sale. Adeel made the whole experience clear and enjoyable. Excellent all round sales person - thank you.
I had a great experience with Sam when I visited to look at a mobility car. From the moment I arrived, he was friendly, polite, and professional. As someone with achondroplasia, I sometimes worry about how I might be treated, but Sam treated me exactly the same as any other customer and made me feel completely comfortable. He was very helpful, took the time to answer all my questions, and never made me feel rushed or brushed off. He also responds to emails quickly, which made the whole process much easier and less stressful. Overall, Sam provided excellent customer service throughout. He was approachable, knowledgeable, and genuinely cared about helping me. I would highly recommend him to anyone looking for a mobility vehicle. 10/10 service \u2013 thank you, Sam!
We recently purchased a Nissan X-Trail from Cars2 Huddersfield and received outstanding service from Adeel from start to finish. Adeel was friendly, professional, and never put us under any pressure. He took the time to answer all of our questions, explained everything clearly, and made the whole buying process straightforward and stress-free. Communication was excellent throughout, and he kept us updated every step of the way. The car was presented beautifully, and we were made to feel valued as customers from the moment we walked through the door. It\u2019s refreshing to deal with someone who genuinely cares about providing great customer service rather than just making a sale. We are extremely happy with our Nissan X-Trail and wouldn\u2019t hesitate to recommend Adeel and Cars2 Huddersfield to friends and family. Thank you, Adeel, for making the experience such a positive one!
If you want buying a car to feel like a chore, this is exactly the place to go. Absolutely shocking after-sales service. Once they\u2019ve got your money, don\u2019t expect them to follow through on anything they promise. I\u2019ve spent the last month constantly chasing things up, only to be fobbed off time and time again. Every conversation ends with another excuse or another promise that never gets delivered. That\u2019s if you ever get a reply anyway. The sales team don\u2019t inspire much confidence either. Harrison didn\u2019t seem to be much interested in selling the car and then just fobbed us off to another salesperson halfway through selling the car (although we had pre arranged an appointment). It\u2019s genuinely impressive how much effort they\u2019ve made to turn what should have been a straightforward car purchase into a complete headache. Avoid if you value your time, patience, or basic customer service.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
